Privacy policy and Cookie policy

Privacy policy and Cookie policy

 

Owner of the data

Infoteam srl, Viale G. Marconi, 310 - 65127 Pescara (PE)
go@goinfoteam.it

 

Types of data collected

Among the Personal Information collected by this Application, either independently or through third parties, there are: Email, First Name, Last Name, Telephone Number, State, Country, Date of Birth, Geographical position, Cookie and data usage.

Other Personal Information collected may be listed elsewhere in this privacy policy or through information texts displayed together with the collection of data themselves.

The Personal Data may be entered voluntarily by you, or collected automatically when using this application.Any use of cookies - or other tracking tools - as part of this application or the owners of third party services used by this application, unless otherwise specified, aims to identify the User and register their preferences for purpose closely tied to the provision of the service you request.

Failure to provide by you of some Personal Information may prevent this application provide its services.

The user assumes the responsibility of the Personal Data of third parties published or shared through this application and warrant that you have the right to communicate or disseminate them, freeing the owner from any liability to third parties.

Mode and place of processing of the data collected

Treatment modalities
The Holder is the Personal Information Users' taking all necessary security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Personal Information.

The treatment is carried out using computers and / or computer, with organizational methods and logic strictly related to the purposes indicated. In addition to the owner, in some cases, they may have access to the data categories of personnel involved in the Site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, responsible for processing by the Owner. The updated list of Managers can be requested from the Data Controller.

Place
The data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the treatment are located. For more information, contact the owner.

Times
The Data are kept for the time necessary to perform the service requested by you, or required by the objectives described in this document, and the User can always ask for discontinuation of treatment or deletion of data.


The use of the data collected

The User Data is collected to allow the Owner to provide their services, as well as for the following purposes:

 

  • Contact the user,
  • Verify and resolve the user technical issues,
  • location-based Interaction,
  • Interaction with external social networks and platforms
  • Statistics.

 

The types of Personal Data used for each purpose are given in the specific sections of this document.

 

Details concerning the processing of Personal Information
The Personal Data are collected for the following purposes and using the following services:

 

Contact the user
Mailing List or Newsletter (This Application)

By registering to the mailing list or newsletter, the email address is automatically added to a list of contacts who may be sent emails containing information, including commercial and promotional, relevant to this Application. The User's email address could also be added to this list as a result of registration in this Application, or after making a purchase.

Personal data collected: Name, Date of Birth, Email, Country, Name, Telephone Number and Province.

 

Technical support management system via ticket and via chat (Hesk e Tawk.to)

The user submits a support ticket or starts a live chat on our website; then he transmits his personal data and all the information useful in order to receive a callback and to have help about Cloud Mobile application. The user personal data may be automatically entered using the information stored in a session cookie once the user has completed authentication on Cloud Mobile application.

Personal data collected: Surname, First Name, Email, AID, telephone number, store manager name and email. 

 

Interactions based on location
Geolocation does not continue (This Application)

The geographical location of the User is done in a non-continuous, at the specific request of the User or when the user does not indicate in the appropriate field in the place where it is and allow the application automatically detect the position.

Personal data collected: Geographic location.

 

Interaction with external social networks and platforms
These services allow you to make interactions with social networks or other external platforms directly from the pages of this Application. Interactions and the information gained from this application are in any case subject to the User's privacy settings related to each social network.

If an installed service interaction with social networks, it is possible that, even if the users do not use the service, the same collect traffic data about the pages in which it is installed.

AddThis (Addthis Inc.)

AddThis is a service provided by Clearspring Technologies Inc. displaying a widget that allows interaction with external social networks and platforms and sharing of content of this Application.

Depending on the configuration, this service can show widget belonging to third parties, such as the managers of the social networks on which share interactions. In this case, the third parties that provide the widget will be made aware of the interaction and data usage on the pages where this service is installed.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

Statistics
The services contained in this section are used to the Owner to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Information collected for the purpose of evaluating the use of this application, compile reports and share them with other services developed by Google.

Google may use this personal information to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy - Opt Out

 

Additional information on treatment
Courting
The User's Personal Data may be used for the defense by the Owner in court or in the stages leading to possible legal action, against improper use of the same or related services by the User. The User declares to be aware that the owner may be required to disclose the information requested by the public authorities.

Specific information
At your request, in addition to the information contained in this privacy policy, this could provide the User Application of additional and contextual information about specific services, or the collection and processing of Personal Information.

System logs and maintenance
Per necessità legate al funzionamento ed alla manutenzione, questa Applicazione e gli eventuali servizi terzi da essa utilizzati potrebbero raccogliere Log di sistema, ossia file che registrano le interazioni e che possono contenere anche Dati Personali, quali l'indirizzo IP Utente.

Information not contained in this Policy
For needs related to operation and maintenance, this Application and any third party services it uses may collect system logs, which are files that record the interactions and may also contain Personal Information, such as IP address User

 

Exercise of Rights by Users

The subjects whose Personal Data have the right at any time to obtain confirmation of the existence or not of the same at the Data Controller, to know the content and origin, to verify its accuracy or request its integration the cancellation, updating, correction, conversion into anonymous form or blocking of Personal data processed in violation of the law, and oppose any case, for legitimate reasons, their treatment. Requests should be addressed to the Owner.

This application does not support requests "Do Not Track". To know whether any third-party services used to support, please see their privacy policy.

Information not contained in this policy
Il Titolare del Trattamento si riserva il diritto di apportare modifiche alla presente privacy policy in qualunque momento dandone pubblicità agli Utenti su questa pagina. Si prega dunque di consultare spesso questa pagina, prendendo come riferimento la data di ultima modifica indicata in fondo. Nel caso di mancata accettazione delle modifiche apportate alla presente privacy policy, l'Utente è tenuto a cessare l'utilizzo di questa Applicazione e può richiedere al Titolare del Trattamento di rimuovere i propri Dati Personali. Salvo quanto diversamente specificato, la precedente privacy policy continuerà ad applicarsi ai Dati Personali sino a quel momento raccolti.

Informazioni su questa privacy policy
Further information in relation to the processing of Personal Information may be requested at any time to the Owner using the contact information

 

Exercise of rights by Users
Those whose Personal Data refer have the right at any time to obtain confirmation of the existence of the same at the Data Controller, to know the content and origin, to check its accuracy or request its integration , deleting, updating, rectification, erasure, anonymisation or blocking of Personal Data processed in violation of law, and to oppose in any case, for legitimate reasons, to their treatment. Requests should be addressed to the Owner.

This application does not support requests "Do Not Track". To know whether any third-party services used to support, see their privacy policy.

 

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving publicity to the Users on this page. Please therefore check this page often, by reference to the date of last modification indicated at the bottom. In case of rejection of the changes made to this privacy policy, the user is required to end the use of this application and can take to the Owner to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to personal information collected until then.

 

Information about this privacy policy

The Data Processing of the data is responsible for this privacy policy.

 

 

Cookie Policy
This application makes use of cookies. To learn more and for a detailed account, you can consult the following Informative extended our Cookie.

Wide information Cookie

Cookies consist of portions of code installed in the browser that assist the owner in providing the service according to the purposes described. Some of the purposes of installation of Cookies may also require the consent.

 

Cookie technical and statistical aggregate

Activities strictly necessary for the functioning

This application uses cookies to save User session and to perform other activities that are strictly necessary for the functioning of the same, for example in relation to the distribution of traffic

 

Rescue activities preferences, optimization and statistics

This application uses cookies to save your browsing preferences and optimize the browsing experience User. Among these cookies includes, for example, the ones to set the language and the currency or for the management of statistics by the owner of the site.

 

Other types of cookies or third-party tools that might make use

Some of the services listed below may not require the consent or may be managed directly by the owner - depending on how described - without the help of third parties.

If among the instruments mentioned below were present services operated by third parties, these may - in addition to what is specified and also the knowledge of the owner - making activity tracking User. For detailed information, please consult the privacy policy of the services listed

 

Interaction with external social networks and platforms
These services allow you to make interactions with social networks or other external platforms directly from the pages of the Application. Interactions and the information gained from this application are in any case subject to the User's privacy settings related to each social network.

 

If an installed service interaction with social networks, it is possible that, even if the users do not use the service, the same collect traffic data about the pages in which it is installed.

Tweet button and social widgets to Twitter (Twitter)
The Tweet button and social widgets are services of Twitter to interact with the social network Twitter, provided by Twitter Inc.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

Like button and social widgets for Facebook (Facebook, Inc.)
Click "Like" Facebook and social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

+1 Button and social widgets to Google+ (Google)
The +1 button and Google+ social widgets are services of interaction with the social network Google+, provided by Google Inc.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

Statistics
The services contained in this section are used to the Owner to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Information collected for the purpose of evaluating the use of this application, compile reports and share them with other services developed by Google.

Google may use this personal information to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy - Opt Out

 

Monitoring conversions Facebook Ads (Facebook)
Monitoring conversions Facebook Ads is a service of statistics provided by Facebook, Inc. linking data from ad network Facebook with the actions within this application.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

Conversion Tracking Google AdWords (Google)
Google AdWords conversion tracking is a statistics service provided by Google, Inc. linking the data from the network of Google AdWords ads with the actions within this application.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

Displaying content from external platforms
These services allow you to view content hosted on external platforms directly from the pages of this application and interact with them.

In the case in which is installed a service of this type, it is possible that, even in the case the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

 

Widget Video Youtube (Google)
Youtube is a video content viewing service run by Google Inc. that allows this application to integrate those contained within its pages.

Personal data collected: Cookie and data usage.

Place of treatment: USA - Privacy Policy

 

Interaction with live chat platforms

This type of services allows Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.

If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Tawk.to Widget (tawk.to ltd.)

The Tawk.to Widget is a service for interacting with the Tawk.to live chat platform provided by tawk.to ltd.

Personal Data collected: Cookies and Usage data.

 

Place of processing: UK – Privacy Policy

 

How can I check the installation of cookies?
In addition to what is indicated in this document, the user can manage your preferences for cookies directly from within their browser and prevent - for example - that third parties can install. Through your browser preferences you can also delete the cookies installed in the past, including the Cookie that is eventually saved the consent to the installation of Cookies by this website. It is important to note that disabling all Cookies, the operation of this site may be broken. You can find information about how to manage cookies in your browser to the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.

In the case of services provided by third parties, the User can also exercise their right to oppose the tracking inquiring through the privacy policy of the third party, via the link to opt out if explicitly provided or contact the same.

Notwithstanding the above, the Holder informs that the User may use Your Online Choices. Through this service you can manage preferences tracking of most of advertising. The owner, therefore, recommends that users use this resource in addition to the information provided in this document.

Since the installation of cookies and other tracking systems operated by third parties through the services used within this application may not be technically controlled by the Owner, any specific reference to Cookie and tracking systems installed by third parties is to be typical. For complete information, see the privacy policy of any third party service listed in this document.

Given the objective complexity of the identification of technologies based on Cookies and their integration very closely with the operation of the web, users are invited to contact the owner should he wish to receive any further information on the use of cookies yourself and any use of the same - for example, by a third party - made through this website.

 

Definitions and legal references

Personal Information (or data)

It constitutes personal data any information relating to an individual, identified or identifiable, even indirectly, by reference to any other information including a personal identification number.

Data of Use

Are personal data collected automatically by the Application (or by third-party applications that use the same), including: IP addresses or domain names of the computers used by the users who connect to the Application, addresses URI (Uniform Resource Identifier), the time of request, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of response from the server (successful, error, etc. .) the country of origin, the features of the browser and operating system used by the visitor, the various time details per visit (for instance the time spent on each page) and the details about the path followed within the Application, with particular reference to the sequence of pages visited, the parameters related to the operating system and computer environment.

User

The individual who uses this application, which must coincide with the involved or be approved by that State and whose Personal Data are being processed.

Interested

The natural person to whom the Personal Data.

Data Processor (or Manager)

The natural person, legal person, public administration or any other body, association or organization designated by the Owner to the processing of Personal Data, as prepared by this privacy policy.

Data Controller (or owner)

The natural person, legal person, public administration or any other organization, association or organization that is competent, also jointly with another data, decisions regarding the purposes, methods of processing of personal data and the tools used, including the profile of Safety in connection with the operation and use of this application. The Data Controller, unless otherwise specified, is the owner of this application.

This Application

The instrument hardware or software by which collected the Personal Information Users.

Cookie

Small piece of data stored within the device user.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC and with the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, with regard to Cookies.

This privacy policy applies only this application.

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Infoteam
Telephone: +39 085 4516370
Fax: +39 085 4516180
E-mail: go@goinfoteam.it

 

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